I. SUBJECT
Art. 1. These Terms and Conditions ("Terms") govern the relationship between IT Security BG Ltd., registered in the Commercial Register at the Registry Agency of the Republic of Bulgaria under UIC 204257108, with its registered office and address: Sofia, 159 Aleksandar Stamboliyski Blvd., floor 5, hereinafter referred to as the “Provider”, and the clients, hereinafter referred to as the “Users”, of this website owned by the Provider.
Art. 2. These Terms regulate the conditions for using the website of IT Security BG Ltd.
Art. 3. The website presents the company’s products and services but does not offer direct online sales. Through the website, users may send product or service inquiries via contact forms or by email.
Art. 4. The website uses the Google Analytics tool to collect anonymous statistical traffic data. Through the contact form, personal data (e.g., email addresses) are collected solely for the purpose of responding to user inquiries, in compliance with the applicable data protection legislation and the company’s Privacy Policy.
II. PROVIDER INFORMATION
Art. 2. (1) Information under the Bulgarian Electronic Commerce Act and Consumer Protection Act:
- Name of Provider: IT Security BG Ltd.
- Registered office and address: Sofia, 159 Aleksandar Stamboliyski Blvd., floor 5.
- Business address: Sofia, 159 Aleksandar Stamboliyski Blvd., floor 5.
- Contact details: Sofia, 159 Aleksandar Stamboliyski Blvd., floor 5; tel. +359877223277; email: office@itsecurity-bg.com.
- Company registration: Commercial Register at the Registry Agency – UIC 204257108.
- VAT registration: BG204257108.
- Address for complaints: Sofia, 159 Aleksandar Stamboliyski Blvd., floor 5; tel. +359877223277; email: office@itsecurity-bg.com; website: www.LEDProducts.eu.
(2) Supervisory authorities:
- Commission for Personal Data Protection (CPDP)
Address: 2 Prof. Tsvetan Lazarov St., Sofia 1592
Tel: (02) 915 35 19 | Email: kzld@cpdp.bg | Website: www.cpdp.bg - Consumer Protection Commission (CPC)
Address: 4A Slaveykov Sq., Sofia 1000
Tel: (02) 933 05 65 | Hotline: 0700 111 22 | Email: info@kzp.bg | Website: www.kzp.bg
III. FEATURES OF THIS PORTFOLIO WEBSITE
Art. 3. The website is an online portfolio platform accessible at https://www.LEDProducts.eu, allowing Users to:
- Learn about and view the products, services, and delivery conditions offered by the Provider;
- Obtain information on the nature and main characteristics of the products;
- Send electronic inquiries through the contact interface;
- Be informed about their legal rights;
- Exercise their right of withdrawal where applicable, under the Consumer Protection Act.
Art. 4. The Provider presents products and ensures Users’ rights in accordance with the law, good faith, established business practice, and commercial usage.
Art. 5.
- Users may enter into a sales agreement with the Provider as described in Article 8. Contracts are concluded in Bulgarian and stored in the Provider’s database.
- Users can review and correct input errors before submitting the statement to conclude a contract.
- Upon conclusion of a contract, the Provider undertakes to organize the delivery and transfer of ownership of the selected goods.
- Users pay the Provider the agreed remuneration according to the terms specified in the contract and these Terms.
IV. TERMS OF USE OF THE WEBSITE
Art. 6. Acceptance of the Terms: By accessing the website, the User agrees to these Terms and undertakes to comply with them. Website use is voluntary, and Users acknowledge that their data may be processed according to the Privacy Policy.
Art. 7. User Rights and Obligations: Users must use the website lawfully and responsibly, without infringing third-party rights or regulations. In particular, Users must not:
(a) engage in illegal activities;
(b) damage the site’s functionality (e.g., by viruses, malware, or DDOS attacks);
(c) post offensive, defamatory, or discriminatory content;
(d) send unsolicited advertisements (spam).
Users are responsible for the accuracy of the data they provide via contact forms.
Art. 8. Google Analytics: The site uses Google Analytics to improve its services. Anonymous data such as page visits and geographic location may be collected. Personal identifiers (e.g., name or phone number) are not collected. Details regarding cookies and analytics tools are described in the Privacy Policy. Users have the right to refuse cookies in accordance with the Bulgarian Electronic Commerce Act and EU Regulation (GDPR).
Art. 9. Modifications and Interruptions: The administrator reserves the right to modify website content or functionality at any time. Continuous and error-free operation is not guaranteed. The Provider is not liable for temporary unavailability or interruptions beyond its control (e.g., technical failures, Internet outages, force majeure).
Art. 10. Users must provide accurate and up-to-date information in all contact forms and promptly update it when changes occur.
Art. 11. If a User provides false or incomplete information, the Provider may block or deny access to the website at its discretion.
V. INTELLECTUAL PROPERTY AND COPYRIGHT
Art. 12. All texts, images, logos, videos, databases, and other website elements are the property of IT Security BG Ltd. or authorized third parties. They are protected under the Copyright and Related Rights Act. Reproduction, distribution, or modification without explicit written consent is prohibited.
Art. 13. All company names, trademarks, and logos displayed on the website are the property of IT Security BG Ltd. or their respective owners. Unauthorized use is prohibited and will be legally pursued.
VI. DISCLAIMER
Art. 14. The website content is provided “as is” for informational purposes only. The Provider does not guarantee its completeness, accuracy, or timeliness. Users access and use the site at their own risk.
Art. 15. The website may contain links to third-party sites. These are provided solely for convenience. The Provider is not responsible for their content, privacy policies, or practices.
Art. 16. The Provider is not liable for service unavailability or damages resulting from circumstances beyond its control (e.g., force majeure, power outages, cyberattacks).
VII. PERSONAL DATA PROCESSING
Art. 17. Personal data submitted through contact or subscription forms (e.g., name, email) are processed solely for the purposes for which they were collected — responding to inquiries or sending newsletters. Processing is carried out in accordance with Regulation (EU) 2016/679 (GDPR) and Bulgarian data protection laws. The detailed rules for collection and processing are set out in the Privacy Policy, which forms an integral part of these Terms. By using the site, Users declare that they have read and accepted the Privacy Policy.
VIII. INQUIRIES AND OFFERS BY EMAIL
Art. 18. Users may submit product or service inquiries through the contact form or the provided email address. Sending an inquiry does not create any contractual obligation.
Art. 19. All inquiries are reviewed by IT Security BG Ltd., which may provide further information or a non-binding offer.
Art. 20. The Provider reserves the right to refuse processing or entering into a contract without justification.
IX. TECHNICAL STEPS FOR CONCLUDING A SALES CONTRACT
Art. 21.
(1) The User and the Provider conclude a sales contract for the goods in the Online Store according to the following procedure:
- The User selects one or more of the goods offered by the Provider for which a sales contract will be concluded.
- The User fills out an order form and provides the necessary information to identify the User as a party to the sales contract.
- The User selects the delivery method and provides the required information for completing the delivery.
- The Provider confirms the order placed by the User (accepts the User’s offer) by sending an electronic statement to the email address provided by the User or by calling the phone number provided by the User. The Provider provides the User with confirmation of the concluded contract within a reasonable time by courier or at the latest upon delivery of the goods.
X. PERFORMANCE OF THE CONTRACT
Art. 22.
(1) The Provider organizes the delivery and transfer of the goods to the User through an appropriate courier within the period agreed upon when concluding the contract.
(2) If the period in paragraph 1 was not explicitly agreed upon between the parties at the time of contract conclusion, the Provider shall organize delivery and transfer within a reasonable period. If the Provider fails to organize delivery within the specified period, they are obliged to notify the User in advance.
Art. 23.
(1) The User must inspect the goods upon delivery and transfer and immediately notify the Provider if the goods do not meet the requirements.
(2) If the User does not notify the Provider as described in the previous paragraph, the goods are considered approved as conforming to the requirements, except for hidden defects.
XI. PERSONAL DATA PROTECTION
Art. 24. Personal data are processed in accordance with IT Security BG Ltd.’s Privacy Policy, the General Data Protection Regulation (GDPR), and applicable Bulgarian legislation. The Privacy Policy is available at https://LEDProducts.eu and forms an integral part of these Terms.
XII. GOVERNING LAW
Art. 25. All matters not explicitly covered in these Terms are governed by the laws of the Republic of Bulgaria, including the Electronic Commerce Act, Consumer Protection Act, and GDPR (EU Regulation 2016/679). All disputes shall be resolved by the competent Bulgarian courts.
XIII. AMENDMENTS
Art. 26.
- These Terms form an integral part of the agreement between the parties.
- By using the site, the User acknowledges and accepts these Terms.
- The Provider reserves the right to amend the Terms at any time. Amendments take effect upon publication unless otherwise stated. Continued use of the website after publication constitutes acceptance of the revised Terms.
References:
[1] [6] Ciela Norma – Electronic Commerce Act – Online Laws
https://www.ciela.net/svobodna-zona-normativi/view/2135530547/zakon-za-elektronnata-targoviya
[2] Regulation 2016/679 – EN – GDPR – EUR-Lex
https://eur-lex.europa.eu/legal-content/BG/TXT/?uri=CELEX:32016R0679
[3] [4] [5] [7] [8] Terms of Use of the Website vas.bg and Rules for Using Services via Remote Access from the Website vas.bg
https://www.vas.bg/bg/a/terms
